Return & Refund Policy

At Lily's Posh Finds, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.

Damaged or Defective Items

If your item arrives damaged, defective, or substantially different from the item described, you may be eligible for a refund or replacement.

To request a refund for a damaged or defective item, you must:

• Contact us within 7 days of delivery.

• Provide your order number.

• Submit clear photographs showing the damage or defect, including the product and packaging when applicable.

Once your claim is reviewed and approved, a refund will be issued to your original method of payment or a replacement may be offered at our discretion.

No Returns for Other Reasons

Except as required by applicable law, all sales are final. We do not accept returns, exchanges, or provide refunds for:

• Change of mind

• Buyer's remorse

• Incorrect size, color, or style selection

• Accidental orders

• Delays caused by shipping carriers

• Items that do not meet personal expectations when accurately described

Please review all product descriptions, measurements, and photos carefully before placing your order.

Chargebacks

Customers are encouraged to contact us directly to resolve any issues before initiating a chargeback or payment dispute. Fraudulent or abusive chargeback claims may be challenged with supporting order and delivery documentation.

Contact Us

For questions regarding this policy or to report a damaged item, please contact us through our website's contact form or customer support email.

By placing an order with Lily's Posh Finds, you acknowledge and agree to this Return & Refund Policy.